Privacy Policy

Introduction

TellMe Hotels respects your privacy. This policy describes how we collect, use, and protect your personal data.

Última atualização: Last updated: June 2024

What we collect

Authentication data

When you sign up, we collect your name and email. Authentication is managed by Clerk (SOC 2 certified). We don't store passwords — Clerk manages this securely.

Search data

The analyses you perform are stored in temporary cache for 24 hours to improve performance. After 24 hours, the data is discarded. We don't create a permanent profile of your travel preferences.

Analytics data

We use Google Analytics to understand how you use the tool. This includes pages visited, session duration, and traffic source. No personal data is sent to Google.

How we use your data

• To provide the hotel analysis service
• To improve performance and stability
• To detect abuse and keep the tool secure
• To send updates about the Pro plan (when requested)

Never share your data with third parties for marketing or commercial purposes.

Security

Your data is transmitted via HTTPS and stored on secure servers. Authentication is managed by Clerk, which meets SOC 2 Type II standards.

Your rights (GDPR/CCPA)

You have the right to:

• Access your personal data
• Correct incorrect data
• Request deletion of your account and data
• Opt out of notifications (unsubscribe)

To exercise these rights, email [email protected].

Cookies

We use cookies to:

• Keep you authenticated
• Remember your theme preference (light/dark)
• Google Analytics (anonymous)

You can disable cookies in your browser, but this may affect site functionality.

Changes to this policy

We may update this policy occasionally. We'll notify users of significant changes via email.

Contact

If you have privacy questions, contact us: [email protected]